THE CASE FOR TRUST
A lack of trust is your biggest expense. It may take years for a manager or an executive to develop the trust of his or her employees, but only moments to lose. Without trust, transactions cannot occur. Without trust, influence is destroyed. Without trust, leaders lose teams. Without trust, people lose sales. Without trust, organizations lose productivity, relationships, reputation, talent, customer loyalty, creativity, morale, revenue, and results. Indeed trust, not money, is the currency of business.
People seldom talk about trust as a competency to learn and practice. That is changing. Trust has found its way into the public limelight. From massive fraud in business to scandals in politics and athletics, the headlines point to a persistent problem of modern life and business—we’re lacking in trust.
OUR PROVEN PROCESS
Trust Edge transformation starts with a ‘Inspire’. Discover the Trust Edge™ through dynamic keynotes and workshops by David Horsager, industry-leading research, bestselling books, and videos to create buy-in and to provide the foundational 8-Pillar Framework. Next is 'Clarify': Benchmark levels of trust to accelerate results and performance with the Enterprise Trust Index™, a useful tool for identifying a roadmap for building trust. Third: 'Equip'. Certify your leaders and equip your team with Trust Edge™ workshops to give a common language, increase alignment, and see measurable results.
We help you solve your challenges with the Enterprise Trust Index™ (ETI). The ETI benchmarks levels of trust and gives valuable insight to a clear path forward, and accelerate results and performance.
Our most powerful tool to align your team and create a high performance culture is the Trust Edge Workshop. Certify your leaders and equip your team to gain a common language, increase alignment, and see measurable business results.
The 8 Pillars of Trust: A Framework For Gaining an Edge in Business and Life!
People trust the clear and mistrust the ambiguous. Clarity unifies, motivates, increases morale, and inspires trust. Clear communication leads to trusted colleagues, happy employees, and satisfied customers.
People put faith in those who care beyond themselves. Caring leads to trust. Think beyond yourself and put people before things to improve relationships.
People notice those who do what is right over what is easy. Building integrity takes work but gives the biggest reward. Always ask yourself, “Is this the right thing?”
People have confidence in those who stay fresh, relevant, and capable. Stretch your mind with new ideas, fresh thoughts, and different perspectives. Find a circle of professionals with whom you can grow and find a mentor who is successful or wise in the same ways you would like to be.
People believe in those who stand through adversity. History's leaders who have made the biggest impact were willing to sacrifice for the greater good. Passion is the essential ingredient for commitment.
People want to follow, buy from, and be around friends. Engage your staff and collaborate. Ask questions, not only of your employees but your customers, and be sure to listen to and deliberate over their answers.
People immediately respond to results. Give your attention, resources, time, opportunity, and talent. Ultimately, you must deliver results in order to be trusted.
People love to see the little things done consistently. The track record of trust is built over time; there is no other way to lasting success. Deliver the same quality of results every time, and you will maintain trust.